Legal notice


Nexi Group operates promotes a corporate culture based on ethical behaviour and good governance, thus fostering a business environment that encourages the reporting of unacceptable behaviour.

Nexi Group has adopted a Group Whistleblowing policy to promote an environment that contributes to open communication and protection of Whistleblowers (both internal and external to the Group) in relation to reporting of unlawful conduct or violations of regulations. It may be subject to reporting violations and/or unlawful conduct relating to subjects covered by the Whistleblowing Policy and external regulations, such as:

  • offences in the areas of: financial services, products and markets; prevention of money laundering and terrorist financing; consumer protection; protection of privacy and protection of personal data; security of networks and information systems; environmental protection; public procurement;
  • fraud against the state or the EU;
  • competition and corporate tax violations;
  • relevant offences pursuant to the Code of Ethics, and for the Italian perimeter towards Legislative Decree 231/2001;
  • labour law violations (e.g. harassment, bullying/mobbing, etc.).

It should be noted that information on reportable breaches does not include information that is manifestly unsubstantiated, information that is already fully in the public domain, as well as information acquired only on the basis of rumours or unreliable rumours, and complaints relating to business relations.


Who can be a Whistleblower

  • All employees on a permanent or fixed-term, full-time or part-time contract, and other personnel working for or on behalf of Nexi Group;
  • former employees, if information on violations was acquired in the course of the relationship itself;
  • persons whose employment relationship has not yet started, in cases where information concerning a Breach has been acquired during the selection process or other stages of pre-contractual and contractual negotiations;
  • shareholders and persons belonging to the administrative, management or supervisory body;
  • volunteers and paid or unpaid trainees;
  • suppliers, contractors and subcontractors, and any person working under the supervision and direction of  such persons.


Ways of Reporting

Internal Channel

Nexi Group has implemented an independent and autonomous whistleblowing reporting channel which ensure the confidentiality and non-disclosure of reports. Nexi Group aims to respond promptly, with transparency and in confidentiality to all reports that come to its knowledge. The Group aims to respond promptly, transparently and confidentially to all reports which it becomes aware of.

Please submit the report, either signed or anonymously, accessing the Whistleblowing tool.

External Signalling Channels

It is also possible for Whistleblowers to provide information on violations using external channels provided by local competent authorities if one of the following conditions is met:

  • the reporting person has already made an internal report and it was not followed up;
  • the Whistleblower has reasonable grounds to believe that, if he or she made an internal Report, it would not be effectively followed up (e.g. potential conflict of interest), or that the Report might lead to the risk of retaliation;
  • the reporter has reasonable grounds to believe that the breach may constitute an imminent or obvious danger to the public interest.

For any additional detail required please refer to the Nexi Group Whistleblowing Policy.

Whistleblowing Policies of the Nexi companies in the Italian perimeter