Nexi
Sustainability Strategy

We are committed to ensuring resilience and maintaining the trust of end users in our services and solutions. Across the Group, we apply best-in-class standards, practices, and technologies to continuously strengthen the resilience of our payment infrastructure. At the same time, we actively monitor and detect potential fraudulent activities, protecting both end users and merchants while reinforcing trust in our payment ecosystem.

Key objectives:

• Ensure 99.99% service availability
• Maintain security and resilience certifications
• Promote responsible use of Artificial Intelligence
• Implement fraud awareness programs for cardholders

Net Zero & Circularity

We are committed to reducing our environmental impact across both our own operations and value chain, with the ambition of achieving Net Zero carbon emissions by 2040. To support this goal, Nexi has set interim CO₂ reduction targets for 2030, aligned with the Science Based Targets initiative and the 1.5°C pathway of the Paris Agreement. In addition, Nexi applies circular economy principles to minimize waste, extend the lifecycle of products used in its digital payment solutions, and promote the reuse and recycling of materials in close collaboration with its business partners.

Our commitments and objectives:

• SBTi Scope 1 & 2 targets for 2030: 
  • reduce Scope 1 & 2 CO₂e by 42%
  • 100% use of renewable electricity

• SBTi Scope 3 targets in our supply chain:
  • Purchased Goods & Services: at least 78% of Nexi’s suppliers by spend have SBTi-aligned CO₂e targets
  • Capital Goods: at least 70% of Nexi’s suppliers by emissions have SBTi-aligned CO₂e targets
• Increase the use of eco-friendly materials in cards
• Reuse, repair, and refurbish at least 80% of the payment terminals returned by merchants; recycle terminals and batteries throughout their lifecycle
• Offer digital receipt solutions and raise awareness among merchants and end-users about digital receipts as a sustainable alternative to paper

Our People

We are committed to ensuring a safe, engaging, and inclusive workplace for all people across the Group.

Key targets and actions:

• Increase the number of women in management positions, starting from the 33% baseline achieved at year-end 2025
• Maintain high employee satisfaction
• Ensure a safe and inclusive workplace
• Assess needs and develop a Group-wide parental support framework

Business Ethics & Supplier Due Diligence

Our corporate culture, internal policies, training programs, and employee awareness play a critical role, combined with governance aligned with international standards and best-in-class practices.

We are also committed to responsible supplier management, identifying and addressing potential social and environmental risks in our supply base, and proactively engaging suppliers to support a shared Net Zero ambition.

Our focus areas:

• Promote and ensure that qualified suppliers working with us commit to social and environmental criteria in line with our expectations
• Implement a Group-wide due diligence practice to identify, monitor, manage, and remediate ESG risks and adverse issues in our supply base
• Continue to cultivate and promote a corporate culture by training and educating employees on topics such as our Group Code of Ethics, anti-bribery and corruption, and the responsible use of AI technologies