From the clang of the first cash register to today’s cloud-based systems, payments in hospitality have long been treated as a necessary cost of doing business. Terminals, fees, system maintenance it is been about keeping operations running, not driving revenue.
But that mindset is shifting.
Today’s guests expect more: faster check-ins, seamless spa bookings, effortless dining payments all connected, convenient, and contactless. Payments are no longer just the final step of a transaction. They are becoming a vital part of the guest experience, and a powerful lever for revenue growth.
Hotels that treat payments as an integrated part of their commercial strategy not just an operational function are seeing stronger guest loyalty, higher average spend, operational efficiency, and increased conversion across every touchpoint.
And with the rise of international travel, digital wallets, and personalised experiences, the opportunity to monetise payments has never been greater.
3 ways to unlock payment-driven revenue in your hotel
Turn foreign guests into revenue with DCC
Dynamic Currency Conversion (DCC) gives international guests the option to pay in their home currency, boosting transparency and trust while generating revenue for the business through the foreign exchange margin. It’s a simple way to monetise global traffic at reception, the restaurant, or the gift shop.
Offer more ways to pay, and guests will spend more
Digital wallets, BNPL, and localised payment options reduce friction and increase average spend. Guests are more likely to upgrade, book extras, or return again when they can pay using the methods they know and prefer.
Optimise every touchpoint with integrated payment data
Leverage rich payment data to uncover spending patterns that drive smarter decisions across the customer journey. Use these insights to personalise upsells, deliver targeted offers, and streamline operations. Tailor payment experiences based on customer nationality and preferences, adjust pricing or promotions to match shopper profiles, and refine product placement and checkout flows to maximise conversion.
The bottom line? Payments are no longer just about processing they are about profit.
Read the whole blog article: Revenue-generating payments: How next-gen tech is turning payments into profit
Our integrated solution for hospitality
Nexi | Planet Hospitality is built specifically for hospitality merchants. As a full-stack payment solution, we integrate with all major PMS providers, support local payment methods, and offer on-the-ground expertise in your market. We also support Dynamic Currency Conversion (DCC) allowing international guests to pay in their home currency while generating an extra stream of revenue for your hotel.
Integrated payments do not just make transactions easier; they are an essential lever for revenue growth, guest satisfaction, and operational efficiency. With Nexi | Planet Hospitality, hotels can deliver a frictionless guest experience while maximising revenue from every interaction. One guest, one stay, one payment journey - all connected.
