Nexi
Sustainability Strategy

We are committed to ensuring resilience and maintaining the trust of end users in our services and solutions. Across the Group, we apply best-in-class standards, practices, and technologies to continuously strengthen the resilience of our payment infrastructure. At the same time, we actively monitor and detect potential fraudulent activity, helping protect both end users and merchants while reinforcing trust in our payment ecosystem.

Top-of-mind objectives:

• Ensuring 99.99% guaranteed services
• Maintaining security and resilience-related certifications
• Responsible use of Artificial Intelligence  
• Fraud awareness program towards cardholders

Net Zero & Circularity

Nexi is committed to reducing its environmental impact across both its own operations and value chain, with the ambition of achieving Net Zero carbon emissions by 2040. To support this goal, Nexi has set interim CO₂ reduction targets for 2030 aligned with the Science Based Targets initiative and the 1.5°C pathway of the Paris Agreement. In addition, Nexi applies circular economy principles to minimize waste, extend the lifecycle of products used in its digital payment solutions, and promote reuse and recycling of materials in close collaboration with its business partners.

Our commitments and objectives:

• SBTi Scope 1 & 2 targets 2030
  • reduce Scope 1 & 2 CO2e by 42%
  • 100% use of renewable electricity
• SBTi Scope 3 targets in our supply chain:
  • Purchased Goods & services: at least 78% of Nexi’s suppliers by spending have SBTi-aligned CO2e targets
  • Capital Goods: at least 70% of Nexi’s suppliers by emissions have SBTi-aligned CO2e targets
• Increase the eco-friendly material in cards
• Reuse, repair, refurbish at least 80% of the payments terminals returned by the merchants. Recycle payment terminals and batteries throughout their life cycle.
• Offer digital receipt solutions and inject awareness among merchants and end-users about digital receipt as sustainable choice vs paper

People

Nexi is committed to ensuring a safe, engaging and inclusive workplace for all people across the Group.

Top-of-mind targets and actions :

• Increasing the number of women in management positions, starting from 33% baseline achieved at year-end 2025
• Maintaining high employee satisfaction
• Ensuring a safe, inclusive and workplace 
• Assessing needs and developing a group based parental framework

Business Ethics & Supplier Due Diligence

Nexi Sustainability Strategy 2026-2030 Driving impact in our societies is built on five pillars.

Our corporate culture, our internal policies and trainings and awareness of our people at Nexi play a critical role in combination of the adoption of governance in line with international standards and best-in-class practices.

Nexi is also committed to managing suppliers responsibly, by identifying and addressing possible social and environmental risks in the supply base and engaging suppliers proactively to mobilize for a common netzero ambition.

Our focus areas:

• Promoting and ensuring that the qualified suppliers working with Nexi commit social and environmental criteria in line with Nexi expectations. 
• Implement a due diligence practice throughout the group with the aim to identify, monitor, manage and ensure possible remediations in connection to the identified ESG risks and adverse issues in the supply base
• Continue to cultivate and promote a corporate culture by training and educating employees in areas such Group Code of Ethics, Anti-bribery and corruption, responsible use of AI technologies.